• INFORMATION & ANALYTICS
    AT YOUR FINGERTIPS

    REPORTING MODULE

MODULE FEATURES


Inventory Reports

Inventory IN/OUT, Inventory Receivings/Transfer statistics.

Warehouse Reports

Warehouse, Third party/Contract based locations reports.

Equipment Reports

Equipment types, Models, Equipments, Equipment Receipts/Installation/Transfer statistics.

Vendor / Manufacturer Reports

Vendor listing, Manufacturer listing with custom filters and Important contacts details.




CDR Filters

User defined customer filters for CDR Reporting.

CDR Reports

CDR Reporting with details of each call and agent details as well as call recordings.

Call Queue Reports

Reporting on the call queue on daily basis.

Real-time Agent Monitoring

Live agent monitoring report with custom filters.




Jobs Reports

Detailed drill-down job reporting using custom defined filters.

Service Call Reports

Reporting for service calls done during a given period along with intelligent analytics.

Technician Job Reports

Full work details on the technicians and their jobs for performance analysis.

Technician Report Card

Technician timesheets, no-show details, Availability reports.




Global Sales Report

Detailed Sales report with varity of custom filters and drill-down features.

Paper Work Report

Detailed Management report with varity of custom filters and drill-down features.