MODULE FEATURES

Gain quick insights about the teams performance

Drill-down reports on how agents have been performing during specific time intervals.

Manage sales teams with detailed profiles and hierarchy-based architecture

Define separate teams specific for Customer Onboarding purpose.

Define user groups & control what part of application is visible to them.

Keep track of leave requests and RDOs. Eliminate costly paper-based systems.

Well-defined groups of dispatch teams on the basis of region, equipment-types etc.

Maintain & keep up-to-date information on dispatcher profiles.

Manage technician information & their detailed profile.

Set Technician priority & Match the right technician to your most profitable jobs.

Calendar-based schedule to keep track of which technician is going on which job.