MODULE FEATURES

Inventory IN/OUT, Inventory Receivings/Transfer statistics.

Warehouse, Third party/Contract based locations reports.

Equipment types, Models, Equipments, Equipment Receipts/Installation/Transfer statistics.

Vendor listing, Manufacturer listing with custom filters and Important contacts details.

User defined customer filters for CDR Reporting.

CDR Reporting with details of each call and agent details as well as call recordings.

Reporting on the call queue on daily basis.

Live agent monitoring report with custom filters.

Detailed drill-down job reporting using custom defined filters.

Reporting for service calls done during a given period along with intelligent analytics.

Full work details on the technicians and their jobs for performance analysis.

Technician timesheets, no-show details, Availability reports.

Detailed Sales report with varity of custom filters and drill-down features.

Detailed Management report with varity of custom filters and drill-down features.